At TNZ Group we take the security of our web site and your data extremely seriously. As such
the information below is provided so as to set out our data-protection policy.
Security is probably one of the most significant concerns you may have during an online
transaction. In reality, an online transaction is usually far more secure than a card
transaction in a shop or conducted over the telephone or by fax, as the information
transmitted online is strongly encrypted and the process does not involve people so your
details are not seen or noted down manually anywhere.
Credit Card payments made online are through WorldPay Internet Payment Solutions
(http://www.worldpay.com) who are part of the Royal Bank of Scotland Group, the 5th biggest
banking group in the world - WorldPay payment solutions are trusted by thousands of
businesses, big and small.
WorldPay use a combination of both established and innovative techniques to ensure the
security and integrity of all sensitive data. Furthermore, their public web servers are
certified by Thawte, a public Certificate Authority, ensuring that both you, the shopper and
us, the distributor can have confidence that nobody can impersonate WorldPay to obtain
TNZ Group does not see or store any of our customers' credit/debit card information.
What information do you have about me?
TNZ Group only maintains enough information about you so that we can do business with you.
Information that we store in our database systems may include contact, company and address
details as well as information relating to items that you have purchased from us. We do not
capture and store any personal information about you without your knowledge except where your
information has been passed to us by a 3rd party, such as a reseller authorised to act on
your behalf to complete a purchase.
Any information provided to us is used exclusively by TNZ Group for providing you with
current and future information about our products and services and any other services
described on this Web site. Your information will not be shared with 3rd parties without your
How Securely is information about me held?
Any information held by TNZ Group is stored securely and we do not pass any of your personal
data to outside organizations and/or individuals, except with your express prior consent.
functionality to the site, such as storing the contents of your shopping cart or saving your
information so as to pre-populate some forms.
Please note that like almost all ecommerce sites, it will not be possible to purchase items
from our website unless your web browser accepts session cookies. Session cookies differ from
normal cookies in that they are automatically cleared when you close your web browser.
Can I access information stored by you?
Yes, you have the right to know about the personal information we hold about you. You also
have a right to have your data corrected or deleted. You can access and update your contact
information in our systems yourself by logging into your account on our website at any time.
It is important that you protect your account against unauthorised access and so you should
ensure that your account password is kept secure at all times.
If you have any queries and/or requests about our data-protection policy, please feel free to
Please call us +64 (9) 929 3000 during business hours if you have any questions about these
terms or our charges, or if you need help with anything else.